Many Samsung Galaxy Be aware eight customers have just lately complained that they’re unable to cost their telephones as soon as their battery reaches zero p.c.
Not solely the Galaxy Be aware eight customers, even some homeowners of Galaxy S8 and S8 Plus are additionally dealing with the identical downside. Amidst all these, Samsung has launched an official assertion relating to this problem. Nevertheless, the followers should not too pleased with the corporate’s assertion. Properly, the South Korean tech big has mentioned since solely few customers have encountered the battery problem they’ll solely touch upon it after extra customers come throughout it.
The official assertion reads, “In fact, Samsung is taking all stories of this sort severely, we solely acquired a really small variety of buyer inquiries that could possibly be linked to cost administration, and sadly we will solely touch upon the matter additional if we have now extra detailed details about the affected gadgets.”
This implies, Samsung might solely give you an answer if it get sufficient details about the affected gadgets. After the Galaxy Be aware 7 fiasco, the corporate has been utilizing a stricter process to examine the standard and efficiency of the batteries of its gadgets.
Fortunately for the customers, not like the difficulty with Galaxy Be aware 7’s battery, the difficulty confronted by Galaxy S8, S8 Plus and Be aware eight shouldn’t be a hazardous one. In any case, it’s good to see that the corporate is within the technique of investigating the issue.
In accordance with preliminary stories, the difficulty could possibly be related solely with the service variants of the affected telephones within the US. As a few of it’s possible you’ll know, Samsung sells the Snapdragon variant of the aforementioned flagship telephones by way of the US carriers. Nevertheless, it’s unclear whether or not the Snapdragon-powered fashions are the one ones which might be affected.
Customers who’re dealing with this battery-related downside are advisable to contact Samsung’s buyer assist. One Samsung consultant has instructed the affected customers to hunt a substitute gadget if their S8, S8+ or Be aware eight have bricked after the batter was utterly exhausted.