It not even per week for the kickstart of one of the vital awaited gross sales of the yr -the Flipkart Large Buying Days gross sales. However the firm finds itself beneath the radar after a purchaser registered a grievance in opposition to the e-commerce firm. Tabrez Alam, a resident of Gurgaon buy a model new iPhone 6s from Flipkart just a few months in the past, which is a refurbished iPhone, reported by The Cell Indian.
Based on report, The Cell Indian has confirmed that Alam has purchased a real Apple iPhone 6s. The system was purchased throughout the Flipkart’s Large Billion Day Sale again in September 2017 at a worth level of Rs 26,784. Whereas trying on the cellphone nobody can say that it is a refurbished iPhone. However the precise drawback began going down after few months.
The customer has began dealing with the issue with the battery lifetime of the cellphone in January. He has observed that the brand new iPhone was continually draining the battery. The cellphone was not even giving a backup of 5 hours on a single full cost. Aside from the battery the speaker and the microphone of the Apple iPhone was additionally began not functioning correctly.
After noticing these many points along with his new Apple iPhone Alam determined to get the system checked with a neighborhood Apple licensed service centre as a result of the system was beneath guarantee based on the Flipkart’s bill.
Like another buyer, Alam additionally checked the Apple India web site to find a licensed service centre close by his place. He went to Tresor Methods which is in Gurgaon, and the service guys took a have a look at the system. After checking the system they determined to ship the iPhone 6s to Apple’s service centre in Bangalore.
After 4 days Tresor guys contacted Alam, informing him that the system is not eligible for guarantee, and he must pay for the service quantity to repair the system correctly.
Alam obtained the cellphone a day later and he was handed over the service report which learn “system is past economical restore”. The report additionally clarified that Apple will solely service the iPhone if the unique worth of the unit can be paid in full.
The shopper has additionally registered the Case ID with Apple, the client care executives weren’t that useful. However, the Flipkart buyer assist is inserting the blame on Alam for going to an unauthorised Apple Service centre.
Later Flipkart has contacted Alam for the alternative of the system. The alternative was scheduled for supply a day after the unique system was picked up by Flipkart. However that day by no means got here, the corporate refuse to exchange the iPhone unit. Until at the moment Alam has not been supplied with a alternative.