Samsung addresses Galaxy Note 8 battery problem

Samsung addresses Galaxy Note 8 battery problem

A Galaxy Observe with battery issues, eh? Phrases to strike terror into the hearts of the proud house owners, who will keep in mind nicely the debacle of the exploding Galaxy Observe 7. Now the Galaxy Observe eight additionally makes headlines with a battery drawback of its personal. The smartphone does not explode, however the battery refuses to cost and makes the cellphone ineffective. Substitute appears to be the one manner out for these affected. Samsung has issued an announcement to reassure affected customers.

House owners of the Samsung Galaxy Observe eight have been complaining a few critical battery drawback. If the battery loses its final little bit of capability and drops to zero % cost stage, it apparently will not cost anymore. Neither by wi-fi Qi charging nor with the assistance of the cable can power be introduced again into the battery. The smartphone turns into an costly brick. There is no solution to repair this battery drawback on the person finish: in case your Galaxy Observe eight suffers from it, the one manner out is for the producer to exchange the smartphone or battery.

Samsung is already conscious of the difficulty, and has issued the next assertion:.

In fact, Samsung is taking all studies of this sort critically, we solely obtained a really small variety of buyer inquiries that could possibly be linked to cost administration, and sadly we are able to solely touch upon the matter additional if we have now extra detailed details about the affected units

Affected customers are suggested to contact Samsung’s buyer assist on 1-800-726-7864. Given the character of the difficulty,  it may solely be mounted with the intervention of the producer.

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There are quite a few studies on this subject within the official Samsung assist discussion board, all from customers within the US. Even in a video, a Galaxy Observe eight is proven that refuses to load or launch. Nevertheless, it’s troublesome to examine underneath which circumstances the video was created.

What to do if the Galaxy Observe eight does not cost anymore

If it is a bug in Samsung’s cost management system, it might be attainable to repair the issue with a software program replace. Nevertheless, an replace can solely be utilized when the smartphone is working. So in case you are already caught within the charging entice with a totally empty battery, you should have no selection however to exchange the Samsung smartphone or a minimum of the battery.

It isn’t but recognized whether or not solely the US model of the Galaxy Observe eight is affected by the error and what number of units present this conduct in any respect. Additionally it is not but sure whether or not it is a basic drawback for the Galaxy Observe eight. Nonetheless, Samsung is in a rush, as a result of new issues with the battery of the Galaxy Observe are the very last thing the corporate wants after they grew to become notorious for inventing the exploding cellphone.

The Galaxy Observe eight shouldn’t be left to empty utterly

Within the meantime, the house owners of a Galaxy Observe eight ought to play it protected and ensure that the battery cost doesn’t drop to zero %. So long as the cellphone is turned on, the error is not going to happen. Typically talking, a smartphone battery shouldn’t be utterly discharged frequently, as this damages endurance over the long run. Learn our tips about how one can get probably the most out of your smartphone’s battery in our tips about how one can save battery life.

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Do you have got a Samsung Galaxy Observe eight and have you ever additionally fallen into this entice with the battery? Then be happy to write down us your story within the feedback! However please: Do not take a look at this by intentionally draining your cellphone!

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